Refund Policy

Last Updated: January 8, 2026

This policy outlines our refund procedures for premium services and purchases.

1. Premium Services

Torque Prime offers premium features and subscriptions. All purchases are subject to this refund policy.

2. Refund Eligibility

You may be eligible for a refund if:

You request a refund within 7 days of purchase
The service was not delivered as described
Technical issues prevented you from using the service
Duplicate charges occurred

3. Non-Refundable Items

The following are NOT eligible for refunds:

Services used for more than 7 days
Purchases made more than 30 days ago
Services terminated due to Terms of Service violations
Partial subscription periods

4. How to Request a Refund

To request a refund:

Join our Discord Server
Open a support ticket
Provide your payment details and reason for refund
Wait for our team to review your request (1-3 business days)

5. Refund Processing

Approved refunds will be processed within 5-10 business days. Refunds will be issued to the original payment method.

6. Chargebacks

Filing a chargeback without first contacting us may result in permanent ban from all Torque Prime services.

7. Subscription Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period. No partial refunds for unused time.

8. Contact

For refund inquiries, contact us through our Discord Server.